July 19, 2021 – Our Lobby is Open

Due to the ongoing situation with the Pandemic, we have taken some precautionary steps to keep our customers and staff safe.  Although our office is open to the public a few things have changed.
  • We have installed a video intercom system to greet and buzz you in to our lobby.  This will help minimize the number of customers in our waiting area.
  • Your meeting with a case worker may be over video chat in the office. Some of our interview booths have been equipped with a monitor and webcam to conduct these interviews.
  • Some interviews may be in person depending on the nature of the appointment, such as having to sign documents
  • All customers coming into our lobby must wear a mask.
We look forward to assisting you all soon.

Mission Statement


The mission of the Santa Clara County Department of Child Support Services is to promote the well-being of children and the self-sufficiency of families by delivering effective child support services to help meet the financial and medical needs of children. ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​
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Department of Child Support Services building

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Contact Us

880 Ridder Park Drive
San Jose, CA 95131

Office Hours

Monday–Friday: 8:00-5:00

County Holiday Schedule

Telephone Numbers
Phone: 1 (866) 901-3212 (Main Toll Free)
Phone: 011-408-273-0073 (From outside the United States)
Phone: (866) 339-4096 (TTY Number)
Fax: (408) 503-5319

Email[email protected]

EService/Attorney Correspondence (pdf)

For the Self-Service Child Support Case Information System, click the following link:

Mode of transportation
880 Ridder Park Drive San Jose, CA 95131

©2021 County of Santa Clara. All rights reserved.